TravelBusinessClass · 13 octombrie 2026 · publicat pe rabota.md
Customer Support Representative - Travel Experience Required | From $1, 200
- Locație
- Chișinău
- Salariu
- Nespecificat
- Mod de lucru
- La locație
- Program
- Cu normă întreagă
- Experiență
- Până la 2 ani
Despre rol
We're a fast-growing team in the aviation/travel-tech space, and we're looking for a Customer Support Representative who takes pride in turning a stressful travel moment into a smooth one for our passengers.
What you'll do
- Handle ticketing, reservations, and passenger requests with professionalism and speed
- Process refunds for delayed or cancelled flights
- Keep passengers informed on flight schedules, delays, and cancellations
- Resolve complaints calmly and constructively, escalating when needed
- Build long-term trust with customers through consistent, high-quality service over the phone
What you bring
- English at B2+ level, with confident verbal communication
- Hands-on experience and confident use of GDS systems
- Previous customer support experience in the travel or aviation industry
- Availability for evening/night shifts
- Strong problem-solving skills and genuine empathy
- Attention to detail and flexibility in a fast-paced environment
What we offer
- Competitive salary: fixed base + uncapped performance bonuses
- Official employment with full social package
- Office-based role in Chișinău
- Structured onboarding and a clear path for growth within the team
- Fixed 8-hour shifts - no unpredictable overtime
- A modern, well-located office and a genuinely supportive team culture